How to pivot your business so that you stay in business
As we begin 2021 and we are all in some kind of lockdown, we may need to think again about what we can adapt to survive and thrive. You could be a business that actually grows this year!
Here is how to pivot your business to make sure you stay in business.
A 7-step guide to pivot your business
1. Get into the right mindset for decision-making
Take time out, prioritise self-care and deep thinking time, and you’ll make far more creative decisions for it.
2. Think about what you can change for the good
Can you change your product or service to become more relevant? Can you change your intended marketplace for your product or service? Can you change how you deliver your product or service?
3. Do your research
Ask and listen to your customers – what are they telling you they need? How are habits and hobbies changing as people stay home more? What is social media telling you that people are doing or thinking about?
4. Conduct a STEEPLED analysis to look ahead
Use the STEEPLED analysis and think about what each factor will mean for you and your business (e.g. follow each example with a ‘so what’ for your business):
S – Social – e.g. more people are staying/working at home.
T – Technology – e.g. more older generations are adopting technology to stay in touch.
E – Environment – e.g. people can see it recovering.
E – Ethics – e.g. can’t be seen to be profiteering.
P – Political – e.g. will this change Brexit, Tory government etc?
L – Legal and regulatory – e.g. how will rules, protocols change?
E – Economic – e.g. what happens with a recession?
D – Demographic – e.g. what age group are you trying to attract.
5. Evaluate your potential options
Once you have done your research about the current market and you’re in the right mindset to adapt your business, you now need to evaluate your options. For each option, think about:
● How connected is it to your ‘why’ or ‘purpose?’
● How easy is it to implement?
● What will change or stay the same?
● If you chose to move forward with this, what would you and your business have to do?
6. Conduct a risk analysis
Once you have chosen what option you are pursuing, conduct a risk analysis:
● Consider some ‘what if’ scenarios - e.g. what if schools close again and people have to work and provide childcare?
● Review your risks - e.g. operational, reputational, project delivery, political, environmental, financial etc.
● Rank these risks – are they high, medium or low risk?
● Review their impact – what would be the impact on the business if this risk happened?
● Outline your red lines – which risks can you accept or avoid? Which risks need to be managed?
7. Put together your business plan
Last but not least, if you’re going to pivot your business towards success, you need to have a plan. What are your new goals and achievements? Once you have these, you need to outline:
● How you will measure your progress.
● How much investment you will need.
● Who you will need to support you with this.
● Who in your current circle of people is critical or now not needed.
● Your first steps to making this happen.
As you can see there’s lots to consider, but also potentially lots to gain from thinking it all through and making the change.